Terms Of Service - SALT

Terms & Conditions

Last Updated: 23 June 2022

This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable and the provisions pertaining to electronic records in various statutes as amended by the said IT Act. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of rule 3(1) of the information technology (intermediaries guidelines) rules, 2011 that requires publishing the rules and regulations, privacy policy and terms & conditions for access or usage of the platform.

The online platforms, www.salt.one and app.salt.one is owned and operated by Five Salts Private Limited (“SALT”), a private limited company incorporated under the Companies Act, 2013 with its registered office at 40, Renaissance HVV, Jalahalli, Bengaluru, Karnataka 560015, India. The Website, its sub-domains and other sites/ apps/ other channels maintained by SALT to enable the Services (defined below) shall be collectively referred to hereinafter as the “Platform”.

Seven Salts Financial Services Private Limited (“Seven Salts”), having its registered office at 40, Renaissance HVV, Jalahalli, Bengaluru, Karnataka 560015, India, is a company registered with the Securities and Exchange Board of India (SEBI) as a Stock Broker under SEBI (Stock-brokers and Sub-brokers) Regulations 1992 vide registration no. INZ000303532. The Mutual Fund products that you will purchase and sell using the Platform would be facilitated by Seven Salts Financial Services Private Limited, a wholly owned subsidiary of Five Salts Private Limited. For the purposes of providing Mutual Fund products, Five Salts Private Limited has granted to Seven Salts Financial Services Private Limited a world-wide, revocable, non-exclusive, non-transferable license to utilize the Platform.

The group, affiliate and subsidiary companies of SALT shall include Five Salts Private Limited, Seven Salts Financial Services Private Limited, Nine Salts Pte Ltd. among others.

The words “User/ user”, “You/ you” and “Your/ your” refer to the person(s) who use and avail the Services of SALT through the Platform and shall include both singular and plural. The Services provided herein is only for Indian citizens and tax resident of India.

General browsing or any other services available on the Platform shall be subject to this General Terms and Conditions below, unless otherwise specified herein.


Subject to the foregoing, these General Terms and Conditions (“T&C”) govern your access and use of the Platform for general browsing or any other services available on the Platform. Please read the Terms & Conditions and Privacy Policy carefully before registering on the Platform or accessing any material, information through the Platform. By accessing or using any part of the Platform, you agree to be bound by these terms and conditions. If you do not agree to all the terms and conditions, then YOU MAY NOT ACCESS THE PLATFORM OR USE ANY SERVICES PROVIDED BY SALT. These General Terms and Conditions form a legal and binding agreement between you and SALT and is made pursuant to the terms of the Information Technology Act, 2000.


You represent and warrant that you are

  1. at least 18 years old and in case you are acting as a guardian on behalf of a minor, you have the necessary authority to register/ sign up on the Platform for availing the Services on behalf of the minor;
  2. qualified to enter into a legally binding contract, enforceable under Indian law, including the Indian Contract Act, 1872;
  3. have not previously been suspended or removed from using SALT’s Services and/or the Platform or any part thereof.


If you wish to use or browse through the Platform, you are required to maintain an account on the Platform (“Account”) and you will be required to furnish certain information and details, including your name, email id, contact number, financial information, and any other information asked directly on the platform.
You further understand that you are responsible for maintaining the confidentiality and security of your Account including log-in details and password. You agree to accept responsibility for all activities that occur through your Account. You should take all necessary steps to ensure that your password is kept confidential and secure and should inform SALT immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner.
You represent and warrant that all information, data and documents provide by you (a) for creating of the Account; and/or (b) through your Account are true, correct, accurate and up to date. In the event of any change, you agree to update the details on the Account in a prompt and swift manner. You also warrant that providing such details and information on the Platform or sharing of the aforesaid details/information shall not violate any third-party rights or the intellectual property of any third party. You further represent and warrant that at the time of making any new Account, you do not currently have an existing account on the Platform.


The below are the Services currently being provided or which may be provided in the future by the Platform (“Platform Services” or “Services”):

  1. Maintaining a record of your personal information and financial information in a secure and confidential manner. SALT may share your KYC and other related data with its group, affiliates, and subsidiary companies as required
  2. Tracking money flows of the user
  3. Facilitating purchase and sale of Mutual Funds
  4. Facilitating purchase and sale of Digital Gold
  5. Enabling you to earn and redeem Digital Gold rewards

The terms & conditions for Digital Gold are as mentioned in SALT Rewards & Digital Gold Transactions Terms and Conditions

Seven Salts does not and is not obliged to offer all mutual fund schemes for investment. By limiting the number of schemes on the Platform, Seven Salts does not make any representation as to the quality, bona fides or nature of any Asset Management Company (AMC) or mutual fund scheme, or any other representation, warranty or guarantee, express or implied in respect of such mutual fund schemes.

In accordance with the guidelines of SEBI (Stock-brokers and Sub-brokers) Regulations 1992, Seven Salts shall only be providing basic advice on Mutual Funds to you incidental to its broking activity (“Incidental Advice”). Incidental Advice with respect to stock broking means providing basic advice pertaining to investment in securities to the broking clients. You hereby agree and acknowledge that the data and information provided on the Platform do not constitute advice of any nature beyond Incidental Advice, and shall not be relied upon by you while making investment decisions and all your decisions, notwithstanding the services rendered by the Platform, in relation to buy, sell, hold or otherwise deal in the investment securities shall be based on your own independent evaluation of the risks and rewards of the investments and your own verification of all the relevant facts, including financial and other circumstances and a proper evaluation thereof. The data displayed on the Platform comes from Morning Star and Twelve Data, any classification errors or data errors shall therefore not be a liability of SALT and/or its group, affiliates, and subsidiary companies. In no event shall SALT and/or its group, affiliates, and subsidiary companies be liable to you for any loss or damage that may cause or arise from or in relation to these Terms & Conditions and/or due to use of the Platform or due to investments made using the Platform.


  1. You will be allowed to avail or use the services through the Platform only when you complete the KYC process as required in accordance with the applicable laws and the guidelines issued by the regulatory / government agencies or authorities from time to time, as applicable to SALT, its group, affiliate, and subsidiary companies or its partners.
  2. You may, at your option, share your UPI transaction details, bank statement, merchant’s name, category and other identifiers along with the details of products or services purchased or paid for, mode of payment, location, the date, currency and amount of the transaction, whether the payment was successful, and other related information, to enable automated money flow tracking service which may be provided by SALT
  3. You shall not use the Platform for any commercial purpose.
  4. SALT shall not be responsible for any delay or failure in processing any transaction or any request whatsoever resulting from infrastructure issues like server downtime, network unavailability and connectivity issues.
  5. You shall notify SALT in the manner provided hereunder of any change in your situation and/or personal information and/or profile and SALT would rely on the most recent information provided by you.
  6. SALT has the sole authority and right to reject your request to open an account with SALT. SALT may at its discretion choose to disclose or not disclose the reason for not opening such account. SALT may also reject / suspend / freeze your request to open or operate your account on directions received from regulatory or government bodies and statutory authorities.
  7. You hereby consent to record your telephonic conversations with the customer support department of SALT (managed by itself or through any outsourced vendor) for quality control, record retention purposes, and other similar purposes.
  8. You hereby declare that the transactions made through the SALT Platform shall be through money acquired through your own legitimate source/ bank account only and the said transactions do not contravene any act, rules, regulations, notifications or directives of the provisions of the Income Tax Act, Anti Money Laundering laws, Anti-Corruption Laws or any other applicable laws from time to time.


You shall not use or access the Platform or any Service:

  1. for any unlawful purpose;
  2. to solicit others to perform or participate in any unlawful acts;
  3. in a manner so as to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances in India;
  4. in a manner so as to infringe upon or violate SALT’s intellectual property rights or the intellectual property rights of others;
  5. to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
  6. to submit or create false or misleading information;
  7. to upload or transmit spam, viruses, or any other type of malicious code that will or may be used in any way to adversely affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
  8. to harvest or collect any information of the users of the Platform, including using any robot, spider, site search or retrieval application, phishing, or other manual or automatic device or process to retrieve, index or mine data;
  9. attempt to gain unauthorized access to any portion or feature of the Platform, any other systems or networks connected to the Platform, to any of the Company’s server, or through the Platform, by hacking, password mining or any other illegitimate means;
  10. probe, scan or test the vulnerability of the Platform or any network connected to the Platform, nor breach the security or authentication measures on the Platform or any network connected to the Platform;
  11. falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
  12. reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Platform;
  13. for any obscene or immoral purpose;
  14. violate any applicable laws or regulations for the time being in force within or outside India or anyone’s right to privacy or personality;
  15. violate the Terms and Conditions contained herein or terms and conditions provided elsewhere;
  16. to interfere with or circumvent the security features of the Service or Platform or any related website, other websites, or the Internet; or
  17. shall not use SALT’s and/or its group, affiliates and subsidiary companies’ registration details, and/or any certificates and/or any general details thereby inducing public at large to conduct business, trading activities with you. Additionally, you shall ensure that you shall not undertake any selling/advisory activities, or carry out any transactions and/or mis-sell the products/services offered by you in the secondary market under the name and title of SALT, its affiliates, group and subsidiary companies.


  1. All intellectual property in or of the Platform belongs to or is licensed to SALT or its group, affiliate and subsidiary companies. SALT grants you a limited, non-transferrable and revocable license to access and use the Platform or any part thereof for availing the Services, but not to download any material from it (other than page caching) or modify it, or any portion of it for commercial use. Any unauthorized access to the Platform (or any part thereof) or any networks, servers or computer systems connected to the Platform and any attempt to modify, adapt, translate or reverse engineer any part of the Platform or re-format or frame any portion of the pages of the Platform is not permitted without SALT’s express written consent.
  2. This license is non-transferable and does not permit any resale or commercial use of this Platform or its contents; any downloading or copying of account information for the benefit of anyone other than your use; or any use of data mining, robots, or similar data gathering and extraction tools.
  3. The Platform or any portion of the Platform (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of SALT, as may be applicable. Any unauthorized use of the Platform shall terminate the permission or revoke the license granted by SALT herein
  4. You may create a pool or selection of mutual funds (“Portfolio”) either for the purposes of subscription or otherwise (including for the purposes of your own analysis). You hereby specifically acknowledge and agree that you shall not have any proprietary right or intellectual property right over the choice, selection, idea or concept of pool of mutual funds in that Portfolio; and SALT, its group, affiliate and subsidiary companies shall have the right to adopt or copy the Portfolio for its commercial and non-commercial use. Further, you shall be solely responsible for any investment decision taken by it on the basis of the Portfolio created using the Platform or the system generated analysis of such a Portfolio; and SALT and/or the group, affiliate and subsidiary companies shall not be liable for any loss or damage caused to you or any other users of the Platform due to such an investment decision, or any kind of reliance upon it. SALT, its group, affiliate and subsidiary companies specifically and expressly disclaim the accuracy and correctness of the analysis or data generated or reflected while creating such a Portfolio Further, you shall not claim any royalty or other financial/ monetary benefits or compensation from SALT and/or its group, affiliate and subsidiary companies or any of the other user users on the Platform for the use of such Portfolio.
  5. Further, you understand and accept that all information, except your personal information and other data submitted by you for the purposes of transacting on the Platform, through the Platform shall be deemed to be the property of SALT, and SALT and/or its group, affiliate and subsidiary companies shall be free to use any ideas, concepts, know-how or techniques provided by you on the Platform, in any manner whatsoever.


SALT may provide you links to third party services (“Third Party Services”) and may display, include or make available content, data, information, applications or materials from third parties (“Third Party Materials”). You acknowledge and agree that SALT is providing the Third Party Materials on an “as is” basis and is not responsible for examining or evaluating the content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third-Party Materials or Third-Party Services. SALT does not warrant or endorse and does not assume and will not have any liability or responsibility to you or any other person for any third-party services, third party materials or web sites, or for any other materials, products, or services of third parties.

SALT urges you to read the terms & conditions of the respective Third Party Services, before accessing or registering with any of such third-party sites. Further, the Company does not make any warranties and expressly disclaims all warranties express or implied, including without limitation, those of merchantability and fitness for a particular purpose, title or non-infringement with respect to any information or services or products that are available or advertised or sold through these third-party websites.


To the maximum extent permitted by law, SALT, its affiliate, group and subsidiary companies, officers, directors, employees or any related party disclaim any liability to you or to any third party for any indirect, incidental, special or consequential damages, including without limitation to loss of investments, revenue or profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever, howsoever arising. To the maximum extent permitted under law, you waive, release, discharge and hold harmless SALT, its affiliate, group and subsidiary companies, and each of their directors, officers, employees, and agents, from any and all claims, losses, damages, liabilities, expenses and causes of action arising out of your use of the Platform and/or Services.

You expressly understand and agree that, to the maximum extent permitted by applicable law, the Platform and its content are provided by SALT on an “as is” basis without any warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. Without limiting the foregoing, SALT and its group, affiliate and subsidiary companies make no warranty that (i) the Platform or Platform Services will meet your requirements, or your use of the Platform will be uninterrupted, timely, secure or error-free; (ii) the results obtained from the use of the Platform will be effective, accurate or reliable; (iii) any errors or defects in the Platform will be corrected. No advice or information, whether oral or written, obtained by you from SALT and/or its group, affiliate and subsidiary companies shall create any warranty not expressly stated in these Terms & Conditions.

SALT has endeavored to ensure that all the information on the Platform is correct, but the Company neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information regarding the Platform Services or otherwise. SALT and/or its group, affiliate and subsidiary companies shall not be responsible for the delay or inability to use the Platform or related functionalities, the provision of or failure to provide functionalities, or for any information, software, functionalities and related graphics obtained through the Platform, or otherwise arising out of the use of the Platform, whether based on contract, tort, negligence, strict liability or otherwise. Further, SALT and/or its group, affiliate and subsidiary companies shall not be held responsible for non-availability of the Platform during periodic maintenance operations or any unplanned suspension of access to the Platform that may occur due to technical reasons or for any reason beyond its control. You understand and agree that any material or data downloaded or otherwise obtained through the Platform is done entirely at your own discretion and risk, and that you will be solely responsible for any damage to your computer systems or loss of data that results from the download of such material or data.

Please note that Platform Services are not available in all geographical areas and depending on your location, you may not be eligible to avail certain Platform Services offered by SALT and/or its group, affiliate and subsidiary companies. SALT and/or its group, affiliate and subsidiary companies reserve the absolute right to determine the availability and eligibility for any of the Platform Service offered on the Platform.

NAV / prices / any data shown on the Platform to you for the purpose of transacting in any instruments are shown directly on an ‘as is’ basis, which may be provided by a third party data vendor, directly by BSE StAR Mutual Fund (BSE StAR) / AMCs / financial institutions, and/or by any such entity that SALT, its group, affiliate or subsidiary companies may have an agreement/association with. In case of differences in such price data due to any delay/connectivity issues, SALT, its group, affiliate or subsidiary companies shall not be liable for any such inaccuracy or consequential damages. You are required to do your own diligence on prices required to be paid by you on transactions made on any instruments via the Platform, and all such decisions to transact to such instruments would be based on your sole discretion. Upon any investment made, units are allocated by Mutual funds/ AMCs / institutions as per applicable NAV/ price traded / issued as the case may be, which is not under the control of SALT, its group, affiliate or subsidiary companies.


You agree to indemnify, save, and hold SALT, its affiliates, contractors, employees, officers, directors, agents and its third party associates, licensors, and partners harmless from any and all claims, demands, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to your use or misuse of the Services or of the Platform, any violation by you of these terms, or any breach of the representations, warranties, and covenants made by you herein or your infringement of any intellectual property or other right of any person or entity, or as a result of any threatening, libelous, obscene, harassing or offensive material posted/ transmitted by you on the Platform.


SALT, its group, affiliate and subsidiary companies, its directors, employees, associates, partners, or suppliers shall, in no event be liable, to the maximum extent permitted by law, to you for any loss or damage that may cause or arise from or in relation to these terms and conditions or due to use of the Platform or due to investments made using this Platform or availing any product or services from any third-party service provider.         

Further, you will not dispute or hold SALT and/or the group, affiliate and subsidiary companies responsible for: (i) any act that is not an obligation under the Terms & Conditions; or (ii) any disclosures made by SALT, its affiliates, group and subsidiary companies, to any statutory body under any law; or (iii) any loss, notional or otherwise, incurred by you due to delays either at the bank, BSE StAR, registrar and transfer agency and/or the AMC; or (iv) rejection of your instructions by the bank, BSE StAR, registrar and transfer agency and/or AMC; or (v) processing of instructions authenticated by your login credentials, non-availability or non-accessibility of the Platform, telephone(s), or office(s) of SALT in case of circumstances beyond SALT’s control


SALT may choose to stop providing one or more services through the Platform and may terminate access to or use of the Platform at any time without any notice. Other than where SALT informs you otherwise, upon termination, (a) the rights and licenses granted to you under these terms will end; (b) your Account shall be suspended; and (c) you must stop using the Platform. SALT reserves the right to suspend or cease providing the Platform and shall have no liability or responsibility to you in any manner whatsoever except as prescribed under applicable law.
The money that you have invested through the Platform will remain safe and will continue to remain invested as is with the respective Mutual Fund as per the applicable regulations and you will be able to access the same.


SALT reserves the right to change, modify, add, or remove portions of any terms and conditions including this T&C, specific terms and conditions applicable to each business vertical, privacy policy and disclaimers displayed on our Platform from time to time (“Terms”). The revised Terms with the changes shall be made available on the Platform. You are requested to regularly visit the Platform to view the most current version of the Terms. While we will endeavor to notify you, it is your responsibility to check the Terms periodically for changes. You can determine when these Terms were last revised by referring to ‘Last Updated’ at the top of the Terms & Conditions. The changes will become effective, and shall be deemed accepted by youg and shall apply immediately on a going-forward basis with respect to your continued use of the Platform or availing the Services or when a payment transaction is initiated by you through the Platform after the posting date. If you do not agree with any such change, your sole and exclusive remedy is to terminate your use of the Platform and the Service. For certain changes, SALT may be required under applicable law to give you advance notice, and SALT will comply with such requirements. Your continued use of the Platform following the posting of changes will mean that you accept and agree to the changes.


SALT will collect, store and disclose your information in accordance with the Privacy Policy available at https://app.salt.one/privacy


SALT may provide you with notices and communications by e-mail, SMS, push notifications, regular mail or postings on the Platform or voice call or internet-based messaging applications like WhatsApp or by any other reasonable means based on the details provided by you. In case of any change in any details provided by you including but not limited to email id and/or mobile number and/or correspondence address, you shall inform SALT in writing in advance in the prescribed format to carry out the necessary changes in its records.
You hereby unconditionally consent that such communications sent by SALT to you via the above-mentioned modes are upon the request and authorization from you.
Except as otherwise set forth herein, notice to SALT must be sent by courier or registered email to connect@salt.one
SALT does not guarantee that electronic communications will be successfully delivered, or that they will be secure and virus free. SALT shall not be liable for any loss, damage, expense, harm or inconvenience caused as a result of an electronic communication being lost, delayed, intercepted, corrupted or otherwise altered or for failing to be delivered for any reason beyond SALT’s reasonable control. All correspondence will be in English.
You agree to be contacted by SALT and its representatives over phone or on registered email id with reference to the Services. You agrees & confirm that if your mobile number is registered in the Do Not Disturb (DND) list of TRAI, you may not receive SMS or calls from SALT. You agree to take steps to deregister from the DND list and shall not hold SALT liable for non-receipt of SMS or calls in the interim period.


Without limiting the generality of any other provision of these Terms & Conditions, if you commit any default or violation of any of the obligations set forth in these Terms, you shall be liable for all the losses and damages that this may cause to the Platform, SALT, its group, affiliate and subsidiary companies, or partners.


The transactions on the Platform with respect to the Platform Services for mutual fund units will be completed only after successful transfer of money from your registered bank account to the relevant AMC. Please note that the mutual fund will be credited to your Account within 2 (two) working days, or as stipulated by Regulatory bodies from time to time, from the date of successful transfer of such amount. You hereby agree and acknowledge that the transactions on the Platform once completed cannot be cancelled by you. With respect to investments in mutual funds, in case of successful transfer of money from your account, but a failure to reflect the mutual fund in the account, the money would be refunded to your registered bank account within the relevant time period agreed with BSE StAR; and SALT, its group, affiliate and subsidiary companies shall not be responsible for the same.


Your use of this Platform, Services and any terms and conditions stated in this T&C or other service specific terms and conditions shall be subject to the laws of India. In case of any disputes arising out of the use of the Platform, Services or any part thereof, you hereby agree that the Courts of Bangalore, India will have exclusive jurisdiction.


Investment in the securities market (including mutual fund investments) are subject to market risks, please read all investments, offer, and scheme-related documents carefully, before investing. For the purposes of these Terms & Conditions, the term “Offer Document(s)” shall refer to a collective term for Offer Document, Scheme Information Document, Statement of Additional Information, Key Information Memorandum, issued by the AMC that manages the mutual fund.


The failure of SALT to exercise or enforce any right or provision under this T&C and other applicable Terms will not constitute a waiver of such right or provision. Any waiver shall be effective only if in writing and signed by SALT.

If any provision of the Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.


SALT and its group, affiliate and subsidiary companies shall not be liable for failure or error of any transaction on the Platform or for any failure on part of the Company to perform any of its obligations under these Terms & Conditions if performance is prevented, hindered or delayed by a Force Majeure event (as defined below) and in such case its obligations under these Terms & Conditions shall be suspended for so long as the Force Majeure event continues. The term “Force Majeure Event” means any event which occurred and is beyond the control of SALT, including without limitations, unavailability of any communication systems, breach, or virus in the processes or payment or delivery mechanism, sabotage, fire, flood, explosion, acts of god, civil commotion, pandemic, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage devices, computer crashes, malfunctioning in the computer terminal or the systems getting affected by any malicious, destructive or corrupting code or program, mechanical or technical errors/failures or power shut down, faults or failures in telecommunication etc.

SALT, its group, affiliate and subsidiary companies shall be discharged from such performance to the extent of and during the period of such Force Majeure Event, and such non-performance of its obligations shall, in no event whatsoever, amount of a breach of its obligations.


You cannot assign or otherwise transfer the Terms & Conditions, or any rights granted hereunder to any third party. The rights of SALT, its group, affiliate and subsidiary companies under the Terms & Conditions are freely transferable to any third party without your consent.


You can reach out to SALT at connect@salt.one to raise any questions, complaints, grievances or feedback