Terms Of Service - SALT

Terms & Conditions - TLDR

We encourage you to read detailed terms and conditions, but we surely recommend that you read the following summary.

SALT Platform includes salt.one and app.salt.one owned and operated by Five Salts Private Limited (“SALT”). The group companies of SALT include Five Salts Private Limited, Seven Salts Financial Services Private Limited (“Seven Salts”) and Nine Salts Pte. Ltd ("Group Companies").

For any active offers on Digital Gold, please refer to the T&Cs here

The below are the services currently provided:

  1. Money Personality Test – a psychometric assessment to categorize users into money personality cohorts
  2. Passbook - a fun and secure way for you to set estimates of your income, expenses, investments and saving every month and track progress. Our Natural Language Processing based bot learns from you.
  3. Purchase and sale of mutual funds offered on our platform by Seven Salts, a registered Stock Broker with registration number INZ000303532. Your KYC and investing data are handled and stored as per the SEBI regulations by Seven Salts.
  4. Purchase and sale of digital gold in partnership with Digital Gold India Private Limited (“SafeGold”).
  5. Enabling You to earn and redeem digital gold rewards in partnership with SafeGold

To use SALT Platform, you need to be at least 18 years old or have necessary authority in case you are a guardian acting on behalf of a minor, be qualified to enter into contracts enforceable under Indian Law including Indian Contract Act 1872, and other applicable laws, and have not previously been suspended or removed from using SALT Platform.

For creating an account with SALT, you may be asked for your information such as name, e-mail id, phone number and other information, as required

You are requested to always keep your log-in details and password confidential. If you believe that your password is known to a third party or if your password is being or is likely to be used in an unauthorized manner, please inform SALT promptly.

Please notify us in case there is any change in any information which was provided by you while setting up the account.

You shall not provide any false or misleading information, and not use the Platform for any unlawful purposes

You may be asked to complete KYC for availing such services provided by SALT or its Group Companies or through third parties, where KYC is required as per applicable laws – currently for Mutual Funds and for Digital Gold beyond certain thresholds.

SALT will send you communications by e-mail, SMS, push notifications, regular mail or postings on the SALT Platform or voice call or internet-based messaging applications like WhatsApp etc. based on the details shared by you.

Even if your access to SALT Platform is suspended or terminated due to any reason, the money invested by you through SALT Platform shall remain safe since SALT Platform itself does not handle or hold your investments. Please read details of products to understand partner terms and conditions.

Any sharing of your information with third parties with whom SALT / Group Companies have entered into arrangements with is purely for the purpose of facilitating the specific transaction that you consent for.

You shall not dispute or hold SALT/ Group Companies liable for your use of the services provided by SALT/ Group Companies or via third party service providers, for disclosures made to regulatory/statutory authorities under any law etc.

Please refer to the Privacy Policy for details on information collected, stored and processed by SALT.

Terms & Conditions

Last Updated: 27th September, 2022

The online platforms, www.salt.one andapp.salt.one (“Websites”) are owned and operated by Five Salts Private Limited (“SALT”), a private limited company incorporated under the Companies Act, 2013 with its registered office at 40, Renaissance HVV, Jalahalli, Bengaluru, Karnataka 560015, India. The Websites, their sub-domains and other sites/ apps/ other channels maintained by SALT to enable the Platform Services (defined below) shall be collectively referred to hereinafter as the “Platform”.

It is clarified that certain Platform Services may be offered to users of the Platform by third parties and/ or affiliates of SALT.

This document (“Terms & Conditions”) is an electronic record in terms of the Information Technology Act, 2000 (“IT Act”)and rules thereunder as applicable and the provisions pertaining to electronic records in various statutes as amended by the said IT Act. This electronic record is generated by a computer system and does not require any physical or digital signatures.

These Terms & Conditions are published in accordance with the provisions of rule 3(1) of the Information Technology (intermediaries guidelines and Digital Media Ethics Code) Rules, 2011 that require publishing the rules and regulations, privacy policy and terms & conditions for access or usage of the platform.

"Group Companies” means and includes SALT, Seven Salts Financial Services Private Limited, and Nine Salts Pte Ltd., among others.

Seven Salts Financial Services Private Limited, having its registered office at 40, Renaissance HVV, Jalahalli, Bengaluru, Karnataka 560015, India is a SEBI registered Stock Broker with registration number INZ000303532, and is a wholly owned subsidiary of SALT.

Money Personality Test” means a psychometric assessment to categorize Users into money personality cohorts.

Passbook” means an NLP-based money management tool, designed to provide an overview of the financial health of a User and set up money goals, reminders and other money related tasks.

The words “User/ user”, “You/ you” and “Your/ your” refer to the person(s) who use and avail the Services of SALT through the Platform and shall include both singular and plural. The Platform Services provided herein is only for Indian citizens and tax resident of India.The following list is not exhaustive and shall be read as updated from time to time.

General browsing or any other services available on the Platform shall be subject to this General Terms and Conditions below, unless otherwise specified herein.


Subject to the foregoing, these Terms & Conditions govern Your access and use of the Platform for general browsing or any other services available on the Platform. Please read these Terms & Conditions before registering on the Platform and/ or accessing any material, information through the Platform. SALT will collect, store and disclose Your information in accordance with the SALT privacy policy available at https://app.salt.one/privacy (“Privacy Policy”). By accessing or using any part of the Platform, You agree to be bound by these Terms & Conditions and the Privacy Policy. If You do not agree to all the terms and conditions contained in these Terms & Conditions, you may not access the platform or use any services provided by SALT. These Terms & Conditions form a legal and binding agreement between You and SALT and is made pursuant to the provisions of the Information Technology Act, 2000, as may be amended from time to time.


You represent and warrant that You are

  1. at least 18 years old and in case You are acting as a guardian on behalf of a minor, You have the necessary authority to register/ sign up on the Platform for availing the Services on behalf of the minor;
  2. qualified to enter into a legally binding contract, enforceable under Indian law, including the Indian Contract Act, 1872 (as amended);
  3. have not previously been suspended or removed from using The Platform’s Services and/or the Platform or any part thereof.


If You wish to use or browse through the Platform, You are required to maintain an account on the Platform (“Account”) and You will be required to furnish certain information and details, including Your name, email id, contact number, financial information, and any other information asked directly on the platform. You further understand that You are responsible for maintaining the confidentiality and security of Your Account including log-in details and password. You agree to accept responsibility for all activities that occur through Your Account. You should take all necessary steps to ensure that Your password is kept confidential and secure and should inform SALT immediately if You have any reason to believe that Your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. You represent and warrant that all information, data and documents provide by You (a) for creating of the Account; and/or (b) through Your Account are true, correct, accurate and up to date. In the event of any change, You agree to update the details on the Account in a prompt and swift manner. You also warrant that providing such details and information on the Platform or sharing of the aforesaid details/information shall not violate any third-party rights or the intellectual property of any third party. You further represent and warrant that at the time of making any new Account, You do not currently have an existing account on the Platform.

You may only create a single Account, and each Account with specific identifiers shall be considered as one natural person by SALT. If You create multiple accounts for the same person, you will be in breach of this provision. SALT shall not be responsible for verifying your compliance with this provision and bears no liability if you choose to create multiple Accounts for a single natural person.


The below are the Services currently being provided or which may be provided in the future by the Platform (“Platform Services” or “Services”):

  1. Maintaining a record of Your personal information and financial information in a secure and confidential manner.
  2. Tracking money flows including expenses, income, investments and savings
  3. Facilitating purchase and sale of mutual funds, including KYC using services of Seven Salts Financial Services Private Limited.
  4. Mock investing using services of Seven Salts.
  5. Facilitating purchase and sale of digital gold in partnership with Digital Gold India Private Limited (“SafeGold”).
  6. Enabling You to earn and redeem digital gold rewards in partnership with SafeGold.

The specific terms & conditions for for each service constituting the Platform Services have been addended to these Terms & Conditions.


  1. Wherever Know Your Customer (“KYC”) is required as per applicable laws, you will be allowed to avail or use such services through the Platform only when You complete the KYC process as may be required in accordance with the applicable laws and the guidelines issued by regulatory/ government agencies or authorities from time to time, as applicable to the Group Companies. At this point, such KYC is to be done at the behest of providers of products including Mutual Funds purchase and digital gold purchase beyond specified thresholds.
  2. You may, at Your option, share certain information that may be required for your use of the Platform or via the Platform, including KYC. The details of the information that may be collected and used by SALT are specified in the Privacy Policy.
  3. You shall not use the Platform for any commercial purpose.
  4. SALT shall not be responsible for any delay or failure in processing any transaction or any request whatsoever resulting from infrastructure issues like server downtime, network unavailability and connectivity issues, while we will make the best efforts to restore services at the earliest.
  5. You agree to notify SALT in case of any change in the information provided by You when setting up Your Account. Any updated information provided by you shall be governed by the Privacy Policy.
  6. SALT has the sole authority and right to reject Your request to open an Account with SALT. SALT may at its discretion choose to disclose or not disclose the reason for not opening such Account. SALT may also reject/ suspend/ freeze Your request to open or operate Your Account on directions received from regulatory or government bodies and statutory authorities.
  7. You hereby declare that the transactions made through the Platform shall be through money acquired through Your own legitimate source/ bank account only and the said transactions do not contravene any act, rules, regulations, notifications or directives of the provisions of the Income Tax Act, anti-money laundering laws, anti-corruption laws or any other applicable laws from time to time.


You shall not use or access the Platform or any Platform Services:

  1. for any purpose involving information which belongs to another person, to which You have no right;
  2. for any libelous purpose;
  3. to violate any patent, trademark, copyright or other proprietary rights;
  4. for any purpose related to gambling;
  5. for any racially or ethnically objectionable purpose;
  6. to solicit others to perform or participate in any unlawful acts;
  7. to violate any person’s privacy, including bodily privacy;
  8. in a manner so as to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances in India;
  9. in a manner so as to infringe upon or violate SALT’s intellectual property rights or the intellectual property rights of others;
  10. to harass (including on the basis of gender), abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
  11. to submit or create false or misleading information;
  12. to cause any harm to children;
  13. to impersonate any other person;
  14. for any purpose which may threaten the unity, integrity, defence, security or sovereignty of India, India’s friendly relations with foreign States, or public order, or may cause incitement to the commission of any cognizable offences, or may prevent the investigation of any offence or may be insulting to another nation;
  15. to deceive or mislead the addressees of messages about the origin of such messages;
  16. to upload or transmit spam, viruses, or any other type of malicious code that will or may be used in any way to adversely affect the functionality or operation of the Platform or of any related website, other websites, or the internet;
  17. to harvest or collect any information of the users of the Platform, including using any robot, spider, site search or retrieval application, phishing, or other manual or automatic device or process to retrieve, index or mine data;
  18. attempt to gain unauthorized access to any portion or feature of the Platform, any other systems or networks connected to the Platform, to any of SALT’s or its affiliates’ servers, or through the Platform, by hacking, password mining or any other illegitimate means;
  19. probe, scan or test the vulnerability of the Platform or any network connected to the Platform, nor breach the security or authentication measures on the Platform or any network connected to the Platform;
  20. falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
  21. reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Platform;
  22. for any obscene, pornographic, pedophilic or immoral purpose;
  23. violate any applicable laws or regulations for the time being in force within or outside India or anyone’s right to privacy or personality;
  24. violate these Terms & Conditions contained herein or terms and conditions provided elsewhere;
  25. to interfere with or circumvent the security features of the Platform Services or Platform or any related website, other websites, or the internet; or

You shall not use SALT’s and/or Group Companies’ registration details, and/or any certificates and/or any general details thereby inducing public at large to conduct business, trading activities with You. Additionally, You shall ensure that You shall not undertake any selling/advisory activities, or carry out any transactions and/or mis-sell the products/services offered by You in the secondary market under the name and title of SALT or its Group Companies.


  1. All intellectual property in or of the Platform belongs to or is licensed to SALT or its Group Companies. SALT grants You a limited, non-exclusive, non-sublicensable, non-transferrable and revocable license to access and use the Platform or any part thereof for availing the Platform Services in India, without the right to download any material from the Platform (other than page caching) or modify the Platform, or any portion of it for commercial use. Any unauthorized access to the Platform (or any part thereof) or any networks, servers or computer systems connected to the Platform and any attempt to modify, adapt, translate or reverse engineer any part of the Platform or re-format or frame any portion of the pages of the Platform is not permitted without SALT&’ express written consent.
  2. This license is non-transferable and does not permit any resale or commercial use of this Platform or its contents; any downloading or copying of Your Account information; or any use of data mining, robots, or similar data gathering and extraction tools.
  3. The Platform or any portion of the Platform (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any purpose without express written consent of SALT, as may be applicable. Any unauthorized use of the Platform shall immediately terminate the permission and revoke the license granted by SALT to You herein.
  4. Further, You understand and accept that all information, except Your personal information and other data submitted by You for the purposes of transacting on the Platform, through the Platform shall be deemed to be the property of SALT, and SALT and/or its Group Companies shall be free to use any ideas, concepts, know-how or techniques provided by You on the Platform, in the manner specified in the Privacy Policy.


SALT may provide You links to third party services (“Third Party Services”) and may display, include or make available content, data, information, applications or materials from third parties (“Third Party Materials”). Any sharing of information with a third party is purely for the purpose of facilitating the specific transaction that you consent for. For further details, refer to the Privacy Policy.

SALT urges You to read the terms and conditions of the respective Third Party Services, before accessing or registering with any of such third-party sites. While SALT takes adequate precautions and has requisite contracts with such third parties concerning the protection of Your data, the Company does not make any warranties and expressly disclaims all warranties express or implied, including without limitation, those of merchantability and fitness for a particular purpose, title or non-infringement with respect to any information or services or products that are available or advertised or sold through these third-party websites.


To the maximum extent permitted by law, SALT, its Group Companies, officers, directors, employees or any related party disclaim any liability to You or to any third party for any indirect, incidental, special or consequential damages, including without limitation to loss of investments, revenue or profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever, howsoever arising. To the maximum extent permitted under law, You waive, release, discharge and hold harmless SALT, its Group Companies, and each of their directors, officers, employees, and agents, from any and all claims, losses, damages, liabilities, expenses and causes of action arising out of Your use of the Platform and/or Platform Services.

You expressly understand and agree that, to the maximum extent permitted by applicable law, the Platform and its content are provided by SALT on an “as is” basis without any warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. Without limiting the foregoing, SALT and its Group Companies make no warranty that (i) the Platform or Platform Services will meet Your requirements, or Your use of the Platform will be uninterrupted, timely, secure or error-free; (ii) the results obtained from the use of the Platform will be effective, accurate or reliable; (iii) any errors or defects in the Platform will be corrected. No advice or information, whether oral or written, obtained by You from SALT and/or its Group Companies shall create any warranty not expressly stated in these Terms & Conditions.

SALT has endeavored to ensure that all the information on the Platform is correct, but the Company neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information regarding the Platform Services or otherwise. SALT and/or its Group Companies shall not be responsible for the delay or inability to use the Platform or related functionalities, the provision of or failure to provide functionalities, or for any information, software, functionalities and related graphics obtained through the Platform, or otherwise arising out of the use of the Platform, whether based on contract, tort, negligence, strict liability or otherwise. Further, SALT and/or its Group Companies shall not be held responsible for non-availability of the Platform during periodic maintenance operations or any unplanned suspension of access to the Platform that may occur due to technical reasons or for any reason beyond its control. You understand and agree that any material or data downloaded or otherwise obtained through the Platform is done entirely at Your own discretion and risk, and that You will be solely responsible for any damage to Your computer systems or loss of data that results from the download of such material or data.

Please note that Platform Services are not available in all geographical areas and depending on Your location, You may not be eligible to avail certain Platform Services offered by SALT and/or its Group Companies. SALT and/or its Group Companies reserve the absolute right to determine the availability and eligibility for any of the Platform Service offered on the Platform.


You will not dispute or hold SALT and/or the Group Companies responsible for (i) your use of any services offered by SALT, its Group Companies or via third party service providers, (ii) any disclosures made by SALT, its Group Companies, to any statutory body under any law; (ii) processing of instructions authenticated by Your login credentials, non-availability or non-accessibility of the Platform, telephone(s), or office(s) of SALT in case of circumstances beyond SALT&’ control. SALT and the Group Companies, their respective directors, employees, associates, partners, or suppliers shall, in no event be liable, to the maximum extent permitted by law, to You for any loss or damage that may cause or arise from or in relation to the services rendered by SALT.


SALT may, in its sole discretion, choose to stop providing one or more services through the Platform and may terminate access to or use of the Platform at any time without any notice. Other than where SALT informs You otherwise, upon termination, (a) the rights and licenses granted to You under these terms will end; (b) Your Account shall be suspended; and (c) You must stop using the Platform. SALT reserves the right to suspend or cease providing the Platform and shall have no liability or responsibility to You in any manner whatsoever except as prescribed under applicable law. Please note that in such case, the money that You have invested through the Platform will remain safe and will continue to remain invested as is with the respective mutual fund as per the applicable law and SALT shall make best efforts to ensure that you receive full information and cooperation.


SALT reserves the right to change, modify, add, or remove portions of these Terms & Conditions, specific terms and conditions applicable to each business vertical, Privacy Policy and disclaimers displayed on the Platform from time to time (“Terms”). The revised Terms with the changes shall be made available on the Platform. You are requested to regularly visit the Platform to view the most current version of the Terms. While we will endeavor to notify You, it is Your responsibility to check the Terms periodically for changes. You can determine when these Terms were last revised by referring to ‘Last Updated’ at the top of the Terms & Conditions. The changes will become effective, and shall be deemed accepted by You and shall apply immediately on a going-forward basis with respect to Your continued use of the Platform or availing the Services or when a payment transaction is initiated by You through the Platform after the posting date. If You do not agree with any such change, Your sole and exclusive remedy is to terminate Your use of the Platform and the Platform Services. For certain changes to the Terms, SALT may be required under applicable law to give You advance notice, and SALT will comply with such requirements. Your continued use of the Platform following the posting of changes will mean that You accept and agree to the changes


SALT may provide You with notices and communications by e-mail, SMS, push notifications, regular mail or postings on the Platform or voice call or internet-based messaging applications like WhatsApp or by any other reasonable means based on the details provided by You. In case of any change in any details provided by You including but not limited to email ID and/or mobile number and/or correspondence address, You shall inform SALT in writing in advance in the prescribed format to carry out the necessary changes in its records.You hereby unconditionally consent that such communications sent by SALT to You via the above-mentioned modes are upon the request and authorization from You.
Except as otherwise set forth herein, notice to SALT must be sent by courier or registered email to connect@salt.one. While SALT makes the best efforts to secure its communications and mails, SALT shall not be liable for any loss, damage, expense, harm or inconvenience caused as a result of an electronic communication being lost, delayed, intercepted, corrupted or otherwise altered or for failing to be delivered for any reason beyond SALT’s reasonable control. All correspondence will be in English.You agree to be contacted by SALT and its representatives over phone or on registered email id with reference to the Platform Services. You agrees & confirm that if Your mobile number is registered in the Do Not Disturb (DND) list of TRAI, You may not receive SMS or calls from SALT. You agree to take steps to deregister from the DND list and shall not hold SALT liable for non-receipt of SMS or calls in the interim period.


Without limiting the generality of any other provision of these Terms & Conditions, if You commit any default or violation of any of the obligations set forth in these Terms, You shall be liable for all the losses and damages that this may cause to the Platform, SALT, its Group Companies, or partners.


Your use of this Platform, Services and any terms and conditions stated in these Terms & Conditions or other service specific terms and conditions shall be subject to the laws of India. In case of any disputes arising out of the use of the Platform, Platform Services or any part thereof, You hereby agree that the courts of Bangalore, India will have exclusive jurisdiction


The failure of SALT to exercise or enforce any right or provision under these Terms & Conditions and other applicable Terms will not constitute a waiver of such right or provision. Any waiver shall be effective only if in writing and signed by SALT.

If any provision of these Terms & Conditions and/ or Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms & Conditions and/ or Terms, as the case may be, will otherwise remain in full force and effect and enforceable.


SALT and its Group Companies shall not be liable for failure or error of any transaction on the Platform or for any failure on part of the Company to perform any of its obligations under these Terms & Conditions if performance is prevented, hindered or delayed by a Force Majeure event (as defined below) and in such case its obligations under these Terms & Conditions shall be suspended for so long as the Force Majeure event continues. The term “Force Majeure Event” means any event which occurred and is beyond the control of SALT, including without limitations, unavailability of any communication systems, breach, or virus in the processes or payment or delivery mechanism, sabotage, fire, flood, explosion, acts of god, civil commotion, pandemic, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage devices, computer crashes, malfunctioning in the computer terminal or the systems getting affected by any malicious, destructive or corrupting code or program, mechanical or technical errors/failures or power shut down, faults or failures in telecommunication etc.

SALT, its Group Companies shall be discharged from such performance to the extent of and during the period of such Force Majeure Event, and such non-performance of its obligations shall, in no event whatsoever, amount of a breach of its obligations.


You cannot assign or otherwise transfer the Terms & Conditions, or any rights granted hereunder to any third party. The rights of SALT, its group, affiliate and subsidiary companies under the Terms & Conditions are freely transferable to any third party without your consent.


You can reach out to SALT at connect@salt.one to raise any questions, complaints, grievances or feedback


You understand and acknowledge that while SALT undertakes best efforts to ensure accuracy of the information displayed in the Passbook, such information is derived from the inputs given by the user to the chat bot and other variables which may not be error free. SALT does not guarantee the accuracy or error free nature of the information displayed.


You may utilize the Money Personality Test subject to Your understanding that the results of the Money Personality Test are entirely dependent on the answers You input. You confirm that You understand that the Money Personality Test is not meant to provide You with any kind of advice, and SALT shall not be liable for any decision taken by You based on the results of the Money Personality Test or answers provided by You during the Money Personality Test.